On the Home Page of a computer or tablet, click on the address book. On a phone click the square with 3 horizontal lines. A drop down will appear and the third option is the Address Book.
To find someone in the address book,on the top row select the information you would like (name, Apt #.......), In the next block (on a phone, you may have to scroll to the right to see this block) you have options of how much information to select. (this does not have to be the complete name, only 4 characters are needed. For example, if you know the persons last name is Feldman, -Feld is all you need to put in the block. Now enter the run filter option below the blocks and all the Feldmans in the building will appear listed below.
This address book is also available if you scroll down to the feature blocks.
All user 2 members (family members) are not listed in the address lookup, but can be found using the residents (user 1) last name. To find a family member(user 2) first find the level 1 user by using their last name. Then click on view, and look under the photo of the residents (user 1) and all level 2 and 3 members can be seen. Now select the family member and you will see their information.